Frequently Asked Questions
The Foundation Life business is winding up. All Scheme cash payments have been completed. Cash payments where completed requirements documentation was not received by 30 June 2026 have been transferred to the Inland Revenue as unclaimed money in accordance with the Unclaimed Money Act 1971.
Customers will now need to claim their cash payment from the IRD – refer www.ird.govt.nz/unclaimedmoney .
Customers who chose or defaulted to the replacement life insurance product should contact Chubb Life via email:
The Foundation Life office is now closed, and the 0800 number will no longer operate from 24 July 2026. Please communicate via email:
Frequently Asked Questions
- Who are the new owners?
- I now have a policy with Foundation Life (NZ) Limited – what does the sale mean for me?
- Who will manage Foundation Life (NZ) Limited’s funds?
- When will Foundation Life (NZ) Limited begin managing the policies?
- Will I still deal with the same people?
Who are the new owners?
Foundation Life (NZ) Holdings Limited is a private company that is focused on the acquisition and long term prudential management of life insurance portfolios which are no longer being actively marketed. Foundation Life (NZ) Limited (formerly TOWER Life (N.Z.) Limited) is a 100% owned subsidiary of Foundation Life (NZ) Holdings Limited.
I have a policy with Foundation Life (NZ) Limited – what does the sale mean for me
Your policy is unchanged by the sale.
Who will manage Foundation Life (NZ) Limited’s funds?
The existing fund management arrangement with Fisher Funds is unaffected by the sale of the business.
When will Foundation Life (NZ) Limited begin managing the policies?
Foundation Life commenced managing your policy on 29 August 2014.
Will I still deal with the same people?
Staff transferred along with the business and you will still deal with the same people (subject to ordinary staff changes).